Refund Policy
Purchase Terms and Conditions
The purchase of digital products, including PDF downloads and online content, is subject to the following terms and conditions. Customers are encouraged to review them carefully before completing any purchase.
Definitions
All purchases of digital products, including PDF downloads, resource materials, and online content, are processed through secure payment gateways that use SSL encryption. These gateways are safe for all major credit and debit cards worldwide, and your payment details are not stored during the transaction.
Because your purchase is a digital product with no physical delivery, it is considered used once it is downloaded, accessed, or opened. However, Business Unlocked offers a 14-day refund period for non-sale products only if you are not satisfied with your purchase. Please make sure to complete the refund request form or contact support@business-unlocked.com.
Business Unlocked reserves the right to change or update any information at any time, including but not limited to pricing, technical details, purchase terms, and product or service offerings, without prior notice.
Delivery of Digital Products and Services
If you do not receive the digital product link after your purchase, please contact support@business-unlocked.com right away with your transaction or purchase details so we can deliver your product as quickly as possible.
Refund Eligibility
Refund requests are reviewed for non-sale digital products within 14 days of purchase. Products marked as sale items, discounted bundles, special offers, or limited-time promotions are generally non-refundable unless required by applicable law.
We may deny a refund if there is clear evidence that the product has been extensively downloaded, consumed, shared, or misused beyond a reasonable evaluation period.
How to Request a Refund
To request a refund, please contact support@business-unlocked.com and include your order email, transaction details, product name, and the reason for your request.
We may ask for additional information to verify the purchase and investigate the request. Approved refunds will be sent back through the original payment method whenever possible.
